Support
Get help with Cruising Costs, report a calculator problem, or send accessibility feedback.
How support works
Cruising Costs is operated by Kestrel Exams LLC. Email support@kestrelexams.com and a person will read it. Put Cruising Costs in the subject line so it reaches the right place quickly.
Write in English or Spanish — both are fine. Useful things to include: what you were trying to work out, what the app showed you, and the device and app version (the version is at the bottom of the About section).
This address also handles billing and purchase questions, including restoring a purchase on a new device.
Reporting a calculator problem
- Include the device and operating system or browser you were using.
- Identify the Cruising Costs screen or action involved.
- For a calculation issue, include the non-sensitive assumptions needed to reproduce it, such as vehicle price, APR, term, taxes, fees, down payment, and trade assumptions.
- Describe what you expected and what you observed.
Protect sensitive information
Do not send passwords, Social Security numbers, financial-account credentials, full payment-card numbers, complete medical records, or other highly sensitive information. Cruising Costs does not need those details to troubleshoot a calculator issue.
Accessibility feedback
If a control, label, contrast treatment, keyboard interaction, screen-reader behavior, text-size setting, or other part of the app is difficult to use, please report the device, screen, assistive technology when applicable, and the action involved.
Useful links
Cruising Costs Privacy Policy
Cruising Costs Terms of Use
Open Cruising Costs